Terms of Service

1. Acceptance of Terms and Minimum Age

By using the Site, you confirm that you are at least 16 years old. If you are under 18, you may use the Site only with the involvement and supervision of a parent or legal guardian. Our Privacy Policy is incorporated by reference and forms part of these Terms.

2. Educational Disclaimer (No Professional Advice)

The Site provides educational information about designer furniture sales, customer experience, luxury retail communication, showroom presentation, and product knowledge. The content is provided for general training and informational purposes only.

• We do not provide financial, legal, interior design, or professional consulting advice.
• Any examples, templates, scripts, and training frameworks are illustrative and may not be appropriate for every showroom, market, or team structure.
• Results vary based on factors such as product mix, staff experience, lead time constraints, local consumer expectations, and operational discipline.

You are responsible for how you apply any learning in your business. If you require advice tailored to your situation, you should consult a qualified professional.

3. Service Description

Designer Furniture Sales Academy offers information about training programmes and provides a registration form that allows you to request details about training options. The Site may be updated, improved, or changed over time. We may modify or discontinue parts of the Site at any time without notice.

The Site is a lead-generation and information resource. It is not an e-commerce checkout and does not process payments on-page. If training is scheduled, it will be arranged through direct communication after you submit the registration form.

4. Registration Form and Communications

When you submit the registration form, you provide information such as your name, email address, and learning goals. You agree to provide accurate and current information and not to impersonate another person or provide misleading contact details.

We will use the information you submit to respond to your request, discuss training options, and handle scheduling. We may contact you by email to clarify your goals, propose a module sequence, or confirm next steps. For details on how we process personal data, please read our Privacy Policy and Cookie Policy.

5. Acceptable Use

You agree not to misuse the Site or help anyone else do so. In particular, you agree that you will not:

• Attempt to probe, scan, or test the vulnerability of the Site or bypass any security or authentication measures.
• Use any automated system (including bots, scrapers, or crawlers) to access the Site in a way that sends more requests than a human can reasonably produce using a standard browser.
• Upload or transmit malware, spyware, or any code designed to interrupt, damage, or limit the functionality of any software, hardware, or telecommunications equipment.
• Submit false, misleading, or unlawfully obtained information through the registration form.
• Impersonate any person or entity or misrepresent your affiliation with a person or entity.
• Use the Site to send spam, phishing messages, or unsolicited commercial communications.
• Access or use the Site in violation of applicable laws, including sanctions or export restrictions that may apply in your jurisdiction.

We may suspend or restrict access to the Site if we reasonably believe you have violated these Terms or if your use creates a security risk.

6. Intellectual Property

The Site and its content, including text, training descriptions, layout, graphics, and any downloadable or viewable materials (if provided), are owned by Zwolentra LLC or licensed to us and are protected by intellectual property laws.

We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Site for personal or internal business evaluation purposes. You may not copy, reproduce, republish, distribute, publicly display, reverse engineer, or create derivative works from the Site content without our prior written permission, except where such restrictions are prohibited by law.

7. Third-Party Services and Links

The Site may reference third-party services (for example, mapping services for our office address). Any third-party websites or services are provided for convenience only. We do not control those services and are not responsible for their content, availability, or practices. Your use of third-party services is subject to their terms and privacy policies.

8. Disclaimer of Warranties

The Site is provided on an “as is” and “as available” basis. To the maximum extent permitted by law, we disclaim all warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranties arising out of course of dealing or usage of trade.

We do not warrant that the Site will be uninterrupted, error-free, secure, or free from harmful components. We do not warrant the accuracy, completeness, or usefulness of any content. You use the Site at your own risk.

9. Limitation of Liability

To the maximum extent permitted by law, Zwolentra LLC and its officers, directors, employees, and contractors will not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, data, goodwill, or business interruption, arising out of or related to your use of (or inability to use) the Site.

To the maximum extent permitted by law, our total liability for any claim arising out of or related to the Site is limited to the greater of (a) the amount you paid to us in the 12 months immediately preceding the event giving rise to the claim, or (b) €100.

Some jurisdictions do not allow certain limitations of liability. In such cases, our liability will be limited to the fullest extent permitted by applicable law.

10. Indemnification

You agree to indemnify, defend, and hold harmless Zwolentra LLC and its officers, directors, employees, and contractors from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to: (a) your use of the Site, (b) your violation of these Terms, or (c) your submission of information that is false, unlawful, or infringes the rights of a third party.

11. Force Majeure

We are not responsible for any delay or failure to perform resulting from causes outside our reasonable control, including natural disasters, acts of government, war, terrorism, labour disputes, pandemics, internet or telecommunications outages, cyberattacks, and failures of hosting or cloud infrastructure.

12. International Use

We operate from the Czech Republic. We make no representation that the Site is appropriate or available for use in all locations. Access to the Site may be restricted by law in some jurisdictions, and you are responsible for compliance with local laws where you access the Site.

13. Governing Law and Venue

These Terms are governed by and construed in accordance with the laws of the Czech Republic, without regard to conflict of law rules. Any disputes that are not resolved informally will be subject to the exclusive jurisdiction of the competent courts located in Prague, Czech Republic, unless mandatory consumer protection laws in your country of residence provide otherwise.

14. Dispute Resolution (Informal First)

Before starting formal proceedings, you agree to contact us and attempt to resolve the issue informally for at least 30 days. Please include “Terms Dispute” in the subject line and describe the issue and the outcome you are seeking.

15. Termination

We may suspend or terminate your access to the Site at any time if we reasonably believe you have violated these Terms, created a security risk, or used the Site in an unlawful manner. The following sections survive termination: Intellectual Property, Disclaimer of Warranties, Limitation of Liability, Indemnification, Governing Law and Venue, and any provisions that by their nature should survive.

16. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions remain in full force and effect.

17. Entire Agreement

These Terms, together with the Privacy Policy and Cookie Policy, constitute the entire agreement between you and Zwolentra LLC regarding your use of the Site and supersede any prior agreements or understandings relating to the Site.

18. Assignment

We may assign these Terms in connection with a merger, acquisition, corporate reorganisation, or sale of all or substantially all assets. You may not assign or transfer your rights or obligations under these Terms without our prior written consent.

19. No Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. Any waiver must be in writing and signed by an authorised representative of Zwolentra LLC.

20. Modifications to These Terms

We may update these Terms from time to time. Changes will be effective 14 days after they are posted on this page unless a change is required by law to take effect sooner. Your continued use of the Site after the effective date means you accept the revised Terms.

21. Electronic Communications

You agree that communications from us, including notices and updates related to the Site or these Terms, may be provided electronically. Where permitted by law, electronic communications satisfy any legal requirement that such communications be in writing.

22. Contact

If you have questions about these Terms, contact:

• Legal entity: Zwolentra LLC
• Address: Husova 2581, 250 01 Brandýs nad Labem-Stará Boleslav, Czech Republic
• Email: [email protected]
• Phone: +420 226 257 612